The Covid-19 virus disrupts (business) life and as a result businesses are slowed down, employees are working from home and travel is nearly impossible. At MS Vision, the health of our employees and customers is our first priority. We do understand that some operations must go on, and should a visit of our engineers not be possible we will try to help you with our remote services.
We can help you in several ways:
- We have created an MS Vision YouTube channel. On this channel we posted videos of step-by-step instructions for various procedures you can perform in your lab on your LC-MS instrument. At the moment we have posted videos of procedures for Sciex API4000 instruments, and are currently working on additional instruction videos that will be shared shortly. Please feel free to look and use the videos. We want to add a note of warning: please adhere to the safety instructions before you start. You can use the following link: MS Vision YouTube Channel
- Our engineers can assist you with remote sessions. We can identify many problems using remote diagnostics tools.
As always, we are here to support you. If you have any questions, please call us at +31 36 5367526 or send an email: firstname.lastname@example.org.
We wish you strength and health!
The MS Vision team